Privacy Policy

1. Who we are

This website, mariniosiptv.com, is run by Marinios IPTV ("we", "us", "our"). This policy explains what personal information we collect when you visit our website or buy a subscription, why we collect it, and what rights you have over it.

2. Information we collect

• Contact details – your name, email address and phone or WhatsApp number when you place an order or contact us.
• Order details – the plan you bought, the number of devices and the date of purchase.
• Payment information – payments are handled by our payment providers. We do not see or store your full card details.
• Technical information – your IP address, device type, browser and the pages you visit, collected automatically when you use the website.
• Messages – the content of any messages you send to our support team.

3. How we use your information

• To set up your subscription and send you your login details.
• To provide customer support and answer your questions.
• To send you important messages about your account, such as renewal reminders.
• To prevent fraud and keep our service secure.
• To understand how our website is used so we can improve it.

We only send you marketing messages if you have agreed to receive them, and you can unsubscribe at any time.

4. Legal basis

Under UK and EU data protection law (UK GDPR / GDPR) we process your information because it is needed to fulfil your order (contract), because we have a legitimate interest in running and protecting our business, because the law requires it, or because you have given your consent.

5. Sharing your information

We do not sell your personal information. We only share it with companies that help us run our service, such as payment providers, email and messaging services and website hosting. They may only use it to provide their service to us. We may also share information if the law requires it.

6. Cookies

Our website uses a small number of cookies and similar technologies to make the site work and to measure visits. You can block or delete cookies in your browser settings. Some parts of the website may not work properly without them.

7. How long we keep your information

We keep your information for as long as your subscription is active and for a reasonable time afterwards to meet our legal, tax and accounting obligations. After that it is deleted or anonymised.

8. Your rights

You have the right to:

• ask for a copy of the personal information we hold about you;
• ask us to correct or delete it;
• object to or restrict how we use it;
• withdraw your consent at any time;
• complain to a data protection authority. In the UK this is the Information Commissioner's Office (ico.org.uk).

To use any of these rights, email us at +1 (334) 901-9927 admin@mariniosiptv.com.

9. Security

We take reasonable technical and organisational steps to protect your information. However, no method of sending or storing data online is 100% secure.

10. Children

Our service is not intended for anyone under 18, and we do not knowingly collect information from children.

11. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated at the top.

Contact us

If you have any questions about this page, contact us on WhatsApp at +1 (334) 901-9927, by email at +1 (334) 901-9927 admin@mariniosiptv.com, or write to us at Haven Rd, Colchester CO2 8HT, United Kingdom.